Account Management (JP Clients)

What You'll Do

• Act as the primary point of contact for assigned accounts, serving as a liaison between the client and our organization.
• Provide clients with marketing and advertising support to facilitate the successful establishment of their brands in the market.
• Work closely with internal and external stakeholders to ensure the successful delivery of services.
• Monitor job progress and adhere to established timelines to ensure timely project completion.
• Create project timelines based on assessments by the responsible team and align them with client expectations.
• Organize meetings with clients, both on and off-site, to discuss project progress and maintain a strong client relationship.
• Develop project timelines for assigned digital marketing campaigns to meet client objectives.
• Consolidate reports customized to client requirements, highlighting key findings and offering meaningful recommendations.
• Gather relevant data and insights to evaluate account performance and set digital marketing direction.
• Continuously monitor campaign performance, identifying potential issues, and working on preventive solutions. Stand by to resolve problems as they arise.
• Collaborate with third-party vendors to ensure contract compliance.
• Identify opportunities for upselling and suggest additional services to clients.

Who You Are

• Bachelor's degree in Business, Marketing, or a related field (Master's degree is a plus).
• Proven experience in account management, preferably in a digital advertising or marketing context.
• Strong English and Thai skills (both written and spoken).
• Strong communication and interpersonal skills.
• Excellent problem-solving and decision-making abilities.
• Data-driven mindset with the ability to analyze and interpret performance metrics.
• Client-focused with a dedication to providing excellent service.
• Results-oriented and able to meet or exceed client objectives.
• Strategic thinking and a passion for digital advertising and marketing.

Why You'll Love It

• Competitive salary
• Performance review (2 times a year)
• Performance bonus
• Annual leaves
• Social security
• Private medical insurance
• All-hands meeting at overseas
• TGIF, monthly birthday and other fun events
• MVP Awards (prizes up to 8,000USD)
• Creative office environment located at EmQuartier
• Work in a professional and dynamic environment
• Good chance to explore new trends in the digital market