Account Manager

Ripples is a turn-key solution partner for any brand looking to make big waves in the e-commerce landscape. We help brands optimize and operates their store on all key platforms including Shopee, Lazada, TikTok, Facebook and Instagram. Our mission is to create meaningful value for our partners and their customers.

Account Manager is a crucial part in the company success. Account manager is the center of communication between Ripples’ internal function and brand partners. In this role, you’ll be able to drive brand’s e-commerce performance and experience the e-commerce business from start to finish, seeing the entire process on how to make brand grows in the e-commerce landscape.

What you’ll do:

• Preparing joint business plan and driving weekly/monthly/quarterly/annual reviews of performance against targets

• Coordinating cross-functionally with brands, and sales and marketing team to deliver the right solution and results.

• Planning promotional campaigns and coordinating execution with brand partners

• Conducting regular analysis on sales, traffic, conversion, and customer funnel. Generate insight to guide promotional and marketing input

• Day to day operations on executing graphic briefs, store set ups, cutting & uploading banners, and campaign submissions to platform

• Create reports and provide necessary insights to internal and external team.

• Participate or lead in adhoc projects across functions.

What you’ll need:

• 1+ years’ experience in relevant sales and marketing, e-commerce managers, key-account manager or other related roles.  

• Data-focused, advanced Excel skills

• Strong understanding of e-commerce landscape such as Shopee, Lazada, TikTok

• Good communication and client facing skills

• Able to communicate well in English

Send your resume: hr@ripplescommerce.com