Social Media Associate

Position Overview

We seek a dynamic and creative Social Media Associate to join our social marketing and brand communications team. The ideal candidate will be passionate about social media trends, possess excellent communication skills, and have a knack for crafting engaging content. As a Social Media Associate, you will be crucial in building and maintaining our brand presence across various social media platforms.

Working Hour (On Shift)

• 05.00 pm - 02.00 am (Hybrid working)

Responsibilities

Content Creation

• Develop and curate compelling and relevant content for different social media platforms, including but not limited to Facebook, Instagram, Twitter (X), LinkedIn, and TikTok.
• Write captivating captions, headlines, and descriptions that align with our brand voice and messaging.

Community Engagement

• Monitor and respond to comments, messages, and mentions across all social media channels promptly and in a friendly, professional manner.
• Foster meaningful connections with followers, addressing their inquiries, concerns, and feedback.

Strategy Development

• Collaborate with the marketing team to contribute to creating and implementing social media strategies.
• Research and analyze social media trends, competitive landscape, and audience behavior to recommend innovative ideas for campaigns and content.

Scheduling and Analytics

• Plan and schedule social media posts using social media management tools.
• Regularly analyze social media performance metrics, such as reach, engagement, and conversion rates, and provide insights and recommendations for improvement.

Qualifications

• Bachelor's degree in Marketing, Communications, or a related field (or equivalent work experience).
• Proven experience in managing and growing social media platforms for brands or organizations.
• Proficiency in using social media management tools (e.g., Hootsuite, Buffer, Sprout Social) and graphic design software (e.g., Canva, Adobe Creative Suite).
• Strong understanding of various social media platforms, their algorithms, and best practices.
• Excellent written and verbal communication skills, with the ability to adapt content to different tones and styles.
• Creative mindset with the ability to brainstorm and implement new and engaging ideas.
• Analytical skills to track, measure, and report on the effectiveness of social media campaigns.
• Detail-oriented, organized, and capable of managing multiple tasks and deadlines.
• Basic knowledge of SEO and content marketing is a plus.
• Familiarity with current trends and innovations in the social media landscape.
• Can working on shift***

Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.